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Terms & Conditions
StreetBeatCustoms.com has created this privacy statement in order to demonstrate the firm commitment to the privacy of visitors and customers. The following discloses the information gathering and dissemination practices for the website: StreetBeatCustoms.com
Delivery Time
Most orders process within twenty-four to forty-eight business hours at which time your item(s) will be shipped. Once item(s) ship, transit time is generally 3 to 5 business days. Special order or fabricated custom items may take longer for processing and in certain instances it may take a few weeks to obtain an item from the manufacturer, so please plan ahead.
When your order ships you will receive an email providing pertinent carrier information. To provide the best possible service, StreetBeatCustoms.com maintains a relationship with several carriers including: UPS, Airborne Express, and United States Postal Service.
Your credit card will not be charged prior to an item shipping unless it is for a special order or fabricated custom item. If StreetBeatCustoms.com is unable to deliver any item in a reasonable amount of time, your card will be credited for any product not en-route. If you have any additional questions regarding your order, please contact us by email or call 612-524-5420, prompt #2 between 9am and 5pm CST.
Contact Information
E-mail:info@streetbeatcustoms.com
Fax Number: 612-524-5402
Local Telephone Number: 612-524-5420
StreetBeatCustoms.com
800 Nicollet Avenue, Suite 1180
Minneapolis, MN 55402
Payment Methods
StreetBeatCustoms.com accepts Visa, MasterCard, Discover and American Express credit cards.
Warranty/Returns
Street Beat Customs, Inc. desires to provide the best value to customers while maintaining low prices. Accordingly, the following policies are in place:
GUARANTEE
Every retail item sold is covered by the Street Beat Customs 14-Day Guarantee. If a customer is unsatisfied with a purchase, it can be returned within 14 days of receipt. All products returned must be in new condition, in original packaging and are subject to the Return Policy listed below. After the 14-day period, please contact Street Beat Customs customer service to obtain warranty contact information regarding additional manufacturer coverage.
RETURN POLICY
Merchandise Return
If it is desired to make a return, please E-mail, fax or phone with complete details and reason to request approval for the return. Upon approval, a return authorization (RA) number will be issued. Upon receipt of RA number, simply ship the package back to Street Beat Customs in original condition and in original packaging. Returns for replacement or exchange will not be subject to a restocking fee. Returns for refunds are subject to a restock fee of 25% or $15.00, whichever is greater. Customers are responsible for original and return shipping costs unless item arrived damaged. Sliding ragtops and air ride components are not returnable for refund or exchange, but warranty issues will be honored. For orders that qualified for Free Shipping offer, if an item is returned for credit bringing the original order total to less than $100.00, respective original shipping charges will be added to customerâs order before processing refund. For any items not returned customer will not be subject to original shipping charges if the net amount of order remains over $100.00. Customer will be charged for original shipping costs for any items returned if originally shipped free.Damaged Shipments
If a shipped order arrives with obvious damage, customer can refuse to accept it and the shipping company will return the merchandise to Street Beat Customs. Upon receipt of the returned damage order, Street Beat Customs will ship a replacement order at no cost to the customer. If the damage is discovered after delivery has been accepted, customer is to call the shipper and file a damage claim. The shipper is responsible for reimbursement payment for damaged goods.Order Cancellation
To cancel ANY order, please contact a customer service representative as soon as possible IN PERSON Monday-Friday 7am-5pm PST at 612-524-5420. Orders CANNOT be cancelled by email or voicemail. If an order is cancelled before it has shipped but after the credit card has been charged, a 10% order processing fee will be assessed. Orders cancelled prior to credit card charging are not subject to this fee. See Merchandise Return above before returning an item after it has shipped or if it has been purchased at Street Beat Customs local retail location.Order Error
If merchandise not ordered has been received, please E-mail, fax or phone with complete details. Street Beat Customs will investigate this and work with you to appropriately resolve the situation.Clearance Items
All sales are final on clearance and liquidation items.
Competition Product Disclaimer:
- Vehicles modified by competition products may not meet local, State and Federal requirements for use on public streets. It is the customer's sole responsibility to adhere to and comply with all local, State and Federal laws. Use of competition products may affect insurance and or vehicle warranties.
- There is no warranty, stated or implied, due to unusual use or driving conditions. Any damage caused by modifications, improper installation, or improper use is the sole responsibility of the customer and not that of the manufacturer, distributor, or retailer. The customer is responsible for any associated costs including repairs and service, damages or liabilities incurred.
- Parts can only be returned and accepted according to the Street Beat Customs Return Policy (see above).
- Due to their subjective nature, Street Beat Customs does not guarantee performance or ride quality of customer's vehicle.
Pricing
Prices shown and stock available are subject to change without notice. In the event a product is listed at an incorrect price due to any type of error, Street Beat Customs, Inc. reserves the right to refuse or cancel said line item within the order, or the entire order. In such case, the customer will receive a credit for the cancelled amount.
Sales Tax
Orders shipped within Arizona will be charged 8.1% sales tax. Sales tax for orders shipped outside Arizona will not be charged or withheld and is the sole responsibility of the customer.
Partial Shipments
To expedite arrival of products to the customer, Street Beat Customs reserves the right to divide orders into separate shipments based on product availability. In cases where a portion of an order's items are shipped separately, the customer will not be responsible for any additional shipping fee.
Copyright & Trademark
All site design, graphical user interface, text, graphics, interfaces, and the selection and arrangements thereof, are the property of Street Beat Customs, Inc. or its content suppliers and are protected by U.S. and other international copyright laws. Any unauthorized use of the materials appearing on Street Beat Customs, Inc.'s website or printed material is in violation of copyright, trademark and/or other applicable laws and could result in criminal or civil penalties.
All Street Beat Customs, Inc. trademarks, trade names, service marks and copyrights are proprietary to Street Beat Customs, Inc. and can not be used in connection with any product, service or other website or printed material in any manner without Street Beat Customs, Inc. written permission. All other trademarks, product names, company names, logos and copyrights are the property of their respective owners.